Online Booking T&Cs

Online Booking T&Cs

Online Booking Terms & Conditions


Booking Online

Advance bookings can be made up to midnight the day before you wish to park as our team can prepare for your arrival. There are a number of Q-Park car parks to choose from across Ireland. A full list of participating car parks is available at www.q-park.ie.

For operational reasons, not all Q-Park parking facilities are available to book online. Customers can check which facilities provide online booking via this website. From time to time, our website may be down for routine maintenance during which time online bookings will not be possible. We apologise for any inconvenience this may cause.

 

Booking Process

A customer can chose from a number of online parking products available for their selected parking facility. Bookings must be made up to midnight the day before you wish to park as our team will be expecting your arrival. This is so that our team can reserve a parking space for the customer. Upon completion of the online booking during which they will be asked to provide some biographical and contact information, customers will receive a confirmation email (and SMS if requested) which provides a summary of their online booking, location of the parking facility and instructions for arrival at and departure from the car park. It is extremely important that a customer provides proof of this confirmation upon arrival at the parking facility, otherwise Q-Park reserve the right not to honour an online booking.

Payment

Currently, customers can pay online by Visa, MasterCard, or Visa Debit.

 

Parking Facility

All online booking customers are subject to the Q-Park ‘Parking Terms & Conditions’ which can be found on the homepage of this website.

 

While booking an online parking product guarantees a customer access to their chosen parking facility, we cannot always guarantee, especially during high demand periods such as the lead up to Christmas, that a customer will gain access immediately and we wish to advise that there may be queues upon arrival at the car park. Q-Park strongly advises our online customers, especially during these periods, to arrive as early as possible at their chosen parking facility to avoid delays at entry. Q-Park staff on-site in our parking facilities work hard to avoid unnecessary delays however most of our parking facilities have of only one entry lane therefore delays are not always avoidable during peak periods.

 

Same Day Bookings

Q-Park provides a facility for customers to book their parking on the same day they are intending to park in a number of selected facilities. Customers can check which facilities are available for same day booking via this website. As per above, access to the car park for same day bookings may not always be immediate and we advise same day customers to arrive as early as possible.

In addition, if a customer arrives AFTER the start time of the parking product that they have purchased, entry will be permitted but no refund will be provided for the period of time that has elapsed.

 

Available Spaces Online

For operational reasons, each parking facility has a limited number of spaces available for online booking. Q-Park reserves the right to alter this limit as required.

 

Online Security

Our customers’ personal data is safe. Every booking is completed via SSL protocol. In addition, Q-Park will not use our customers’ contact information for marketing purposes unless a customer expressly choses during the online booking process to opt-in to receive communication from Q-Park. 

 

Cancelling/Amending Online Bookings

Unfortunately online bookings cannot be cancelled and Q-Park do not provide refunds, except in extraordinary circumstances. A refund will be provided solely at the discretion of Q-Park Ireland.

 

If you wish to amend a booking, please contact ParkMagic, our online booking providers, by phone at 0818 220107 or email at support@parkmagic.net (9am to 5pm Monday - Friday).