Customer Service

Do you have a question? We are happy to help you further

Choose a subject from our FAQ or select Contact Us to submit your own question
General Questions
  • Payment methods vary per car park. You can check your chosen car park on this website or on the tariff boards on site. 
  • No. You can turn up at a car park on the day too, but pre-booking ensures that you do not have to worry about finding a place to park. 
  • When pre-booking, you pay online at the time of booking. If not pre-booking, you can pay at the pay machine using the methods available - this is shown on the tariff board and pay machines at the car park and on each car park page on the website. 

    You can also use our contactless option, Tap & Go, when available. 

  • Push the flashing button on the machine on your way in to take a ticket. Alternatively, if you would like to pay by contactless card, you can 'Tap & Go' by tapping your bank card on the contactless pad.
  • You can take a look at all of our products here and choose which is best for you.
Online Payment Methods