Customer Service

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If you wish to request a refund, please fill out the form below and we will process your request or be in touch for more information if required within 24 hours.

Please note:

Before submitting this form, please ensure the transaction has been debited from your account as we cannot track "pending" transactions

First Name *

First Name is required

Last Name *

Last Name is required

Email Address *

Please provide your email address

Email Address is required

Parking Date *

City and Parking Facility *

City and Parking Facility is required

Facility *

Facility is required

Why are you requesting a refund? *

Please explain why you are requesting a refund

Why are you requesting a refund? is required

Payment Details - First 6 digits of payment card

Please provide the first 6 digits of the long card number used to pay.

Payment Details - First 6 digits of payment card is required

Please ensure this field does not include any spaces

Payment Details - Last 4 digits of payment card

Please provide the last 4 digits of the long card number used to pay. If you paid using a contactless device (e.g. phone/watch) please upload a screenshot of this debiting your bank account.

Payment Details - Last 4 digits of payment card is required

Please ensure this field does not include any spaces

Amount paid at the Car Park *

Amount paid at the Car Park is required

Amount paid online *

Amount paid online is required

Refund Amount *

Refund Amount is required

IBAN *

Please provide your IBAN in order to receive your refund amount.

IBAN is required

BIC *