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Request a Refund - Pre-booking

If you wish to request a refund, please fill out the form below and we will process your request or be in touch for more information if required within 24 hours.

Please note:

  • Before submitting this form, please ensure the transaction has been debited from your account as we cannot track "pending" transactions

 

First Name is required
Last Name is required
Please provide your email address
Email Address is required
City and Parking Facility is required
Facility is required
Please explain why you are requesting a refund
Why are you requesting a refund? is required
Please provide the first 6 digits of the long card number used to pay.
Payment Details - First 6 digits of payment card is required
Please ensure this field does not include any spaces
Please provide the last 4 digits of the long card number used to pay. If you paid using a contactless device (e.g. phone/watch) please upload a screenshot of this debiting your bank account.
Payment Details - Last 4 digits of payment card is required
Please ensure this field does not include any spaces
Amount paid at the Car Park is required
Amount paid online is required
Refund Amount is required
Please provide your IBAN in order to receive your refund amount.
IBAN is required
Please provide your BIC in order to receive your refund amount.
BIC is required
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