Customer Service

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Request CCTV Footage

Please complete the form below if you wish for us to review our CCTV footage. After you’ve submitted the form you will receive a confirmation of receipt from us. It may then take us a few days to access and review the footage.

Please be advised that footage is not always available and is retained for a maximum of 28 days.

Once the investigation has taken place, we will be in touch to advise of next steps. Due to GDPR restrictions we are unable to supply any CCTV footage directly to you. Q-Park will be happy to liaise with your insurance company or the police if necessary.

Please provide your email address
If you aren't sure of the time, please provide your arrival time
Please outline the time period during which we need to review the CCTV footage
What level were you parked on?
Where abouts within the level were you parked?
Please provide detail explaining why you would like us to review the footage
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