Q-Park are delighted to confirm that they have been awarded Q Mark Level 3 Certification.
Q-Park are delighted to confirm that they have been awarded Q Mark Level 3 Certification.
For more than half a century, the Q Mark has stood as a trusted symbol of excellence and reliability for organisations throughout Ireland. Today, an impressive 87% of Irish consumers instantly recognise the Q Mark brand. This strong level of awareness highlights the confidence it continues to inspire in the public when choosing products and services. By achieving Q Mark certification, organisations receive an independent and credible endorsement of the quality of their offerings, whether in product delivery or customer service.
The Q Mark represents a National Certification Standard of Quality, owned and operated by the Excellence Ireland Quality Association (EIQA). It is not simply a label, but a respected mark of distinction awarded only to organisations that meet clearly defined quality criteria. Each year, applicants undergo a thorough, independent assessment process to ensure they are consistently meeting the required standards. Unlike many certification schemes, the Q Mark is open to organisations across all industries and sectors. It is awarded to companies and service providers that can demonstrate genuine commitment to excellence. This makes it widely relevant—from consumer-facing retail brands and professional services to manufacturing operations, public institutions, and voluntary organisations. The Q Mark continues to serve as both a benchmark of achievement and a trusted guide for consumers seeking quality assurance.
According to the Q Mark assessors, Q-Park demonstrated excellence across leadership, employee engagement, business systems, customer experience, and results, leading to the award of Level 3 Certification. The assessors highlighted the clarity of the 2025 “Reach for the Stars” strategy, strong governance and CSR commitments, and highly engaged employees supported by training, recognition and open communication. They also praised Q-Park’s investment in technology, health and safety, and continuous improvement, alongside strong client relationships, innovative digital services and proactive customer feedback management. These strengths were reflected in the business’s impressive results, service performance, and customer satisfaction, which consistently exceeded targets.
Alastair MacDonald, Head of Commercial & Operation at Q-Park Ireland commented “We are thrilled to have achieved Q Mark Level 3 Certification. This recognition reflects the dedication and commitment of our teams, both on the front line and at Head Office, in consistently delivering a service of the highest quality.”
About Q-Park
Q-Park is a leading off-street parking infrastructure owner and operator with well-managed commercial parking facilities across seven western European countries. We operate off-street parking spaces we own, have under concession or with long-term lease contracts from public and private landlords. We focus on off-street purpose-built parking facilities at strategic locations. We operate more than 5,300 parking facilities comprising over 1 million parking spaces in the Netherlands, Germany, France, Belgium, United Kingdom, Ireland and Denmark. Based on publicly available industry data for our competitors, we estimate that we are a top three player, based on the estimated off-street revenues, in all the countries in which we operate. Q-Park also has numerous mobility hubs which provide access to a variety of mobility solutions. We house and support a range of activities from last mile logistics, electric vehicle charging, micromobility and car sharing services which help support urban accessibility, sustainability
