Q-Park Ireland Limited
Head Office
Marlborough Street
Dublin 1, Ireland
Scope
This accessibility information applies to www.q-park.ie, including the car park search, online booking and purchase of parking products, customer login and contact forms.
Description of the Service
Our website helps you find Q-Park car parks across Ireland and view information about parking rates, facilities and services. You can book parking and purchase parking products online by choosing your location and parking period, providing your contact and vehicle details, and completing your payment.
Accessibility Requirements
Our online services are subject to Irish legislation implementing the European Accessibility Act. We use the European technical standard EN 301 549 as a reference for improving digital accessibility. This standard incorporates the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, alongside additional accessibility requirements.
In Ireland, the Competition and Consumer Protection Commission (CCPC) is the compliance authority for e-commerce services and the market surveillance authority for products covered by the European Accessibility Act.
Accessibility Assessment
The website was assessed between August and September 2026 by independent accessibility specialist Funka. The assessment included testing with screen readers, keyboard-only navigation and mobile devices.
We use the findings to identify barriers and progressively improve the accessibility of our digital services.
Assessment Scope
The assessment did not cover PDF documents or third-party content and services embedded within the website, such as map services. If you experience difficulties accessing this content, please contact our Customer Service team for assistance.
Support and Contact
If you need help completing an online booking or require information in another format, please contact our Q-Park Ireland Customer Service team:
Please include the address of the affected webpage, a description of the difficulty and, where relevant, the device, browser or assistive technology you were using. This information will help us investigate and provide assistance.
Compliance and Market Surveillance Authority
The Competition and Consumer Protection Commission (CCPC) is the relevant compliance authority for e-commerce accessibility in Ireland. You can find information about its role and how to report an accessibility concern on the CCPC accessibility website.
